Mastering Retail Success: Enhancing Brand Performance with Data-Driven Insights
In the competitive world of retail, staying ahead requires more than intuition; it demands informed decisions backed by robust data. By measuring the performance of all the brands on your shelves, you can gain actionable insights driven by facts, not just gut feelings.
Strategic Principles
A significant emphasis is placed on the measurement and reporting of sales production metrics. These metrics are crucial for sales team members and management to understand how the team performs across various variables.
Productivity and Production Metrics
Key metrics to track include:
Gross Merchandise Value (GMV)
Spread
New Store Activations
Total Collected Spread
Sales by Brand
Accounts Receivable (AR) and Collections Efficiency
Month-Over-Month (MOM) Growth
Average Order Value
Brand Scorecard
A brand scorecard helps in systematically evaluating the performance of each brand. Here’s how you can create one:
1. Identify Key Metrics: Pinpoint the metrics crucial to your business's success.
2. Benchmarking: Establish 3-4 benchmarks for each metric, ranging from worst to best, and assign points accordingly. For example:
GMV in Month
<$15k = 0 points
$15k-$50k = 4 points
$50k-$150k = 7 points
$150k+ = 10 points
3. Categorize Brands: Rank brands by their raw scores and categorize them based on performance:
Top Performers: Brands with the highest raw scores indicating strong performance.
Promising Candidates: Brands with competitive scores but room for improvement.
Stagnant or Average Brands: Brands with middling performance requiring strategic adjustments.
Underperformers: Brands with the lowest scores, indicating significant areas for improvement or potential removal from inventory.
4. Develop Action Plans: Tailor action plans for each category to capitalize on strengths, address weaknesses, and optimize performance. These plans may include marketing initiatives, product promotions, inventory adjustments, or vendor negotiations.
5. Monitor and Adjust: Implement the action plans and closely monitor their impact on sales, customer satisfaction, and overall business performance. Continuously assess brand performance metrics and adjust strategies as needed to maintain a competitive edge.
6. Regular Reviews: Schedule regular reviews of brand performance to ensure ongoing optimization and alignment with business objectives. Use insights gained from these reviews to refine strategies, identify emerging trends, and make informed decisions about product selection and promotion.
Metrics to Consider
Revenue: Monthly GMV and spread.
Inventory Availability: Stock levels and product quality.
Quality: Customer and stock returns.
Brand Engagement: Vendor day support, budtender education, swag, social media and marketing support, and sampling activity.
FlyWheel Features
FlyWheel offers powerful tools to streamline and improve your brand analysis process:
Sell-Through Analysis Dashboard: Integrates seamlessly with existing systems, offering visualizations and customizable reports for tracking product lifecycles and identifying sales trends.
Sales Performance Analysis: Provides intuitive reports tailored to business needs, offering actionable insights to fuel growth strategies and optimize performance.
Daily Revenue Insights Dashboard: Aggregates transaction data into detailed daily revenue reports, empowering retailers with accessible analytics for data-driven decision-making.
ABC Analysis: Streamlines inventory analysis, empowering data-driven decisions to enhance profitability and customer satisfaction by optimizing inventory turnover and maximizing revenue potential.
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